Yuki was very patient and helpful and helped me with a new plan which fits my needs, she is truely awesome and I would recommend anyone who needs assistance
Nada spent time with me to start to use my first iPhone, which I just bought from her. She was knowledgeable and patient and I really appreciated the help. Thank you!
Had the pleasure of dealing with a very knowledgeable, compassionate and patient young man named Keean May. I purchased a Samsung S23 and love it. Nothing was to much trouble for this young gentleman. He certainly is an asset to this company and I would highly recommend anyone wanting to purchase a phone to deal with him. Again thank you Keean and you will do extremely well in life. Follow your passion. Kindest regards-Susan
Went there today and they have no Samsung S23 in stock , then she tried the Samsung FE ,the stores she called would not answer phones, disappointed I could not get one
Excellent customer service provided by Keean today! I highly recommend the Mobile Shop in Stratford. Thanks again for all your help today! Much appreciated.
Yesterday after my daughters cell phone seized up we went to The Mobile Shop in Zehrs Stratford to look at a new phone. We selected a new model and we given a number of promotional items with the phone. By the time we left the store the staff had the new phone with all her history and new case, etc. installed and she negotiated with my current cell company on my behalf so I have a much better and cheaper program then before. Thank you The Mobile Shop staff. Great service.
Everyones experience is different thankfully. I had an issue with a newly purchased phone. No service, roaming, no connection, a lot of back and forth between my provider and the store. Even accessory issues. It was like anything bad that could happen was happening. Then read the reviews and for sure thought I was doomed to be stuck with this faulty phone for the next 2 years. (Phone box condition review) Not the case at all. Sylvie went above and beyond to help, the end result was better than I could of ever asked for.
The Mobile Shop is a Canadian Cell phone store based in Stratford, Ontario. The Mobile Shop is located at 865 Ontario St, Stratford, ON N5A 7Y2, Canada.
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