Never have I felt like such an inconvenience. When asked, I said I was looking for winter boots for my gf. But then I saw some good prices in the kids section, so I figured id grab a pair for my daughter. Employee came over and was like "thats the kid section", as if im an idiot. So I explained and moved to the women's section, just so i was where I told her id be, since that seemed to matter? Then she told me I had to stop thinking about it and just buy some boots! Apparently "if nothing just jumps out at you, your wasting time thinking about it." Really??? I like to shop alone and think about my options. Apparently an issue here. I was actually looking at a $200 pair of Sorels i REALLY liked, and she literally talked me out of the store. Then shes like "I dont like to see people stressed this time of year"...I wasnt stressed!! Not until I felt like I was too stupid to pick a pair of boots without help, and was in the store too long because I didnt walk up, grab the pair that "jumped out", and walked out. If you're going to be more then 2 or 3 minutes looking at boots, id go elsewhere. This was a first for sure
My kids and I are frequent shoppers here. We recently stopped by for back to school shoes. It was quite busy as expected. We were greeted by Madie in the shoe department. She is such a lovely young lady and was so patient and kind. Thank you, Madie for all your help!
The best sport chek I have even been to. I live in Kitchener. The Stratford Sport Chek in the mall has cheaper prices because of sales on good brand name shoes. It also had more stock than Kitchener Waterloo. The bikes were good also. Good brand names like Diamond Back and they were on sale also. Lastly the staff here make you feel welcome and smile at your and talk to you nicely. I will be back for purchanes next time. Thanks guys !
The head manager Dana was very kind and knowledgeable, as well as the footwear manager. Julia was also very kind and efficient while checking us out. Thanks for all the help today!
GREAT STAFF!! Jack(Jacqueline) was/is awesome. Very friendly, super helpful, knowledgeable. Made the whole experience simple. If I was in retail I would hire her in a heartbeat!! What a asset to the store/brand. GO JACK GO!
I was assisted by an awesome girl named Jacqueline who went over and above with helping me with my search and my purchase. She was so friendly and wonderful to deal with. Thank you so much, Jacqueline!
BECCA was amazingly helpful yesterday! I am recovering from a broken ankle and she tried SO HARD to find me an injury-specific pair of shoes to help aid in my recovery. It seemed she brought out every shoe from the stock room! I wasn't able to purchase anything yet - due to pain and swelling - but I will definitely be going back to see Becca. It's the absolute, hands-down BEST customer service I've experienced in years. Thanks!
Sport Chek is a Canadian Sporting goods store based in Stratford, Ontario. Sport Chek is located at 1067 Ontario St Unit S2, Stratford, ON N5A 6W6, Canada.
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