I visited on October 2nd. There was a female employee at back area of the store that seemed to be treating a customer of the store extremely rude. When she saw me watching this she gave me a death stare and scoffed visibly in my direction. I'm not sure what I had done wrong to this poor woman other than be in the store. I was there to find insoles for my shoes and was waiting near the pharmacy to ask for assistance but this employee kept giving me dirty looks to the point I was not comfortable being there any longer. I did see a name tag on the employee that read Sarah. I hope that management of this store is able to remind this employee that there negative attitude and hostility toward people simply trying to shop is disgusting. The other employees of this store were all kind and none of them made me feel threatened, they also did not go out of there way to scoff at me. Sarah try to be more like them and less like..... well you know :)
Personally went in to transfer prescriptions 2 weeks ago. Was assured I would get a phone call when completed. No phone call and had to renew. Went online and got it done, but it begs the questions: Should the level of service be the same whether in person or online? I worry for those people not able to access online. And now that Shoppers REQUIRES two-factor authentication to log in, many under class and older people will not be able to access this resource. Given my poor recent experience at this pharmacy, I hope that further interactions will be more positive. Especially after a 30 year relationship with the pharmacy in Galt.
Always a great experience at Shoppers! The staff here are consistently kind, helpful, and welcoming, which makes every visit feel easy and enjoyable. Whether you need assistance finding something or just have a quick question, there’s always someone ready to help with a smile. The variety of products is impressive—from health and beauty essentials to snacks, home items, and seasonal goodies, they really do have something for everyone. It’s a one-stop shop that never disappoints! Another huge plus is the plentiful parking—no need to stress about finding a spot, even during busier times. Highly recommend this location for its great service, wide selection, and convenience!
The ladies in the cosmetic department are so helpful. Cash lineups are ridiculously long. Self serve is easy but on seniors' day you have to call a cashier over to enter a code.
I had an absolutely wonderful interaction with the pharmacist, Adnan. He is kind, caring, and extremely knowledgeable. For such a busy pharmacy, it is great knowing that they have pharmacists that truly care for you & your health.
Had a good experience in the pharmacy last night came to pick up medication last night for a friend but the prescription wasnt there when i reached ,juzer went out of his way to call the hospital to get the prescription faxed over, thankyou for the amazing customer service.
Everything in stock and at the correct price. Prices and promotions are always marked clearly however, the nail polish was only on some, check the bar code! Curt and not too friendly cashier today. That's why I always checkout at the beauty counter, they are so nice
Shoppers Drug Mart is a Canadian Pharmacy based in Stratford, Ontario. Shoppers Drug Mart is located at 211 Ontario St Unit # 1, Stratford, ON N5A 3H3, Canada.
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