Shocking, and depressing.The one and only time I visited this store they had a "purebred" (aka EXPENSIVE) boxer puppy in a small corner open-kennel. The dog had peed and defecated on the kennel floor and had an empty water bowl. What dog wants to eat and drink right next to where it also urinates/defecates ?! Very unsanitary and quite depressing to see! They also had 3 small kittens (only a few weeks old, I estimated) in a ferret cage, with only a little room to move. The kittens all looked like they had eye infections and were lethargic.There was only one young lady working while I was there, and while she was friendly there wasn't anyone urgently tending to the dirty kennel.The animals seem under-socialized and not properly cared for. I would avoid this place at all costs.
Amazing staff, very helpful. Only downfall is their student wasnt sure of himself around the snakes and he played up how aggressive the snakes were. He didnt seem very knowledgeable either.
Great visit, getting some snacjs for my bearded dragons. Excellent chat with the employee.
Disappointed that they don't have puppies and kittens anymore. Otherwise... Good pet store.
All of the students are friendly and helpful. I purchase supplies for all of my fish, my snake, and my kitten from here. Very impressed with how mice are being sold now. My previous issue with this store is 100% resolved. Past issue:Very unhappy with the way they sell frozen mice lately. These are food and I should not have to worry that my snake will be sick because some lady put his food on the same counter as money goes on. Could you at least put them in a zip lock bag before the shopping bag? Pet food should be handled like any other food. I am extremely disappointed in this business.
Ruffins Pet Centre- Stratford is a Canadian Pet Store based in Stratford, Ontario. Ruffins Pet Centre- Stratford is located at 1067 Ontario St, Stratford, ON N5A 6W6, Canada.
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